The therapist adheres to the highest standards of evidence-based medical and behavioral health practice, ethics, and professionalism at all times as a member of a multidisciplinary team to provide comprehensive behavioral health care integrated with medical care.  The therapist provides evidence-based therapies to adults and adolescents, and/or families with DSM to improve mental health and wellness for patients in group and individual settings.  The therapist will be versed in assessments, diagnosis treatment and care coordination when appropriate within a therapeutic frame.

Essential Functions:

• Establishes positive, trusting rapport with patients.
• Complete initial assessments for therapy and treatment recommendations for adults and adolescents with diagnosis in the DSM.
• Diagnoses mental health disorders according to DSM criteria and treat according to evidence-based recommendations.
• Creates individualized treatment plans according to patient needs and circumstances.
• Meets with patients regularly to provide counseling, treatment and adjust treatment plans as necessary.
• Conducts ongoing assessments of patient progress.
• Involves and advises family members when appropriate.
• Communicate effectively with other members of the care team across all disciplines when appropriate to coordinate care.  Serve as a therapeutic consultant to other specialties across programs.
• Identify at risk patients appropriately in crisis situations and apply appropriate interventions.
• Refers patients to outside specialists or agencies when necessary.
• Maintains thorough records of patient meetings and progress.
• Follows all safety protocols and maintains client confidentiality.
• Contributes to practice by accomplishing related tasks as needed.
• Actively participate in meetings that support Community health care centers to provide comprehensive care for patients
• Provide assessment, diagnosis according to DSM-V consultation, and brief intervention for psychological/psychiatric problems and/or disorders.
• Cross train in other credential specific functions to learn the other jobs and potentially cover when appropriate and needed (i.e. BHC, A-BHC, Crisis Counselor etc)
• Stay current on standards of care in the field and participate in CME to increase skill set and knowledge base.
• Other duties as assigned.

Customer Service: 

Every employee knows and understands his/her customers and focuses on delivering to them the highest quality service(s) in the context of the overall mission.

Demonstrates the ability to maintain high levels of customer satisfaction by meeting expectations; builds and maintains positive relationships with customers and colleagues; interacts with all customers in a polite, friendly, and courteous manner; actively listens to assess customer needs; promotes a positive public image for the organization.

Communication:  

The ability to express ideas effectively face-to-face, as well as in writing, in individual and group situations, adjusting language and terminology to the needs of the audience, and the ability to synthesize information received verbally and in writing.

Demonstrates the ability to share information in an organized clear, and timely manner, both verbally and in writing; keeps co-workers, colleagues, staff, and supervisor appropriately informed; exhibits interpersonal skills and is an active and participate listener; uses appropriate style and language for audience; processes information in a productive manner.

Teamwork: 

Creates effective working relationships within and across organizational boundaries.

Demonstrates the ability to maintain a positive, achievement-orientated attitude that influences others to do the same; demonstrates willingness to work through conflict in a productive manner; invites information, constructive criticism, and cooperation from others; demonstrates integrity through respecting confidentiality and exhibiting high standards of personal conduct.

Initiative and Ingenuity:  

The capacity for self-motivation that is manifested by innovation and creativity.

Possesses the ability to focus on improving outcomes by encouraging innovation; demonstrates the ability to anticipate obstacles and develop plans to overcome them; possesses knowledge in a particular area of trends and uses knowledge to modify existing processes; demonstrates creativity and the ability to make decisions that demonstrate a broad and creative range of options with a view toward long-term solutions; demonstrates openness to new information and approaches so as to stimulate in others the use of non-linear thinking; demonstrates initiative by performing duties without required prompting and close supervision; readily accepts responsibility and follows through to completion independently; accepts and adjusts to changes in work environment and/or assignments by demonstrating flexibility.

Commitment to Quality:  

Consistently maintains a high level of quality that meets specific standard operating practices and procedures, consistent with organizational goals.

Possesses the abilities to identify quality processes in order to meet organizational standards and minimum standards operating practices and procedures; demonstrates an understanding of the organizational goals and priorities in order to apply quality processes to the work; stays abreast of current techniques, methods and skills appropriate to standard operating procedures and practices; demonstrates abilities in planning for quality evaluation and measurement activities.

Productivity:

Employee makes use of work time in an efficient and productive manner.

Possesses the knowledge, skills and abilities for the position in order to meet facility and departmental requirements; demonstrates the ability to provide services, appropriate to the job description, to better serve our customers; demonstrates the ability to seek assistance from supervisor or other team members to assure good customer service; possesses the ability to seek assistance from supervisor or colleagues to assure good customer service; ability to multi-task and set priorities, according to schedules and guidelines.

Leadership/Creating a Shared Vision:

Director is able to inspire, influence, and empower others to achieve departmental goals. Demonstrates leadership in keeping with the District’s overall mission, vision, and values.

Demonstrates the ability to create and communicate a vision for the department that reflects organizational values and is responsive to various stakeholders and customers; establishes and maintains an environment where new ideas and solutions to problems are encouraged, evaluated and implemented; demonstrates the ability to interact effectively at different levels with different audiences, and develops relationships with colleagues and superiors across organizational lines; possesses the ability to role model high ethical standards and personal integrity for staff; able to build strong teams that are technically competent and who are characterized by a high degree of coordination and trust.

Promoting Quality, Customer Service and Productivity: 

Utilizes continuous quality assurance processes to ensure that quality, appropriate services are rendered to the customer in order to meet or surpass established goals and objectives.

Demonstrates the ability to develop and communicate performance objectives, delegate assignments, and monitor customer service, quality and productivity; possesses a thorough knowledge of the needs of the customer necessary to lead others; and develops quality evaluation mechanisms to link customer feedback to performance assessment; demonstrates excellent verbal and written communication skills, including supportive assurances to staff, gathering feedback, mentoring and the ability to lead staff to meet customer needs; maintains compliance with federal, state and local regulations.

Meeting Strategic Goals and Objectives:  

Plans actions to accomplish designated and desired outcomes.

Possesses the ability to maximize the utilization of financial and other resources; demonstrates knowledge in strategic planning and possesses the ability to evaluate progress toward goals and modify course as needed; ability to evaluate information from various sources and stakeholders to determine relevant solutions to problems; demonstrates sound fiscal judgment by maintaining department within budgetary parameters.

Diversity Competencies:

In the interest of ensuring continued workforce diversity at the Health Care District management staff is required to:

• Promote team building among a diverse workforce, model a positive attitude regarding diversity, create and maintain a work environment that is respectful and accepting of diversity, and demonstrate recognition of the value of individual and cultural differences.
• Ensure that service delivery is provided in a culturally competent way and consistently treat customers, partners, and coworkers with dignity and respect.

Additional Duties:

This job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. The omission of specific statements of duties does not exclude them from the position.  Management of the Health Care District of Palm Beach County reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

Education: 

Master’s degree or doctorate in Psychology, Social Work, Mental Health Counseling, or related field required.

Experience: 

• Master’s degree in psychology, social work, counseling, or related field
• Current with all state licensing requirements, including LCSW, LMHC and LMFT
• Three years’ clinical experience

Certification:

Basic Life Support certification required.

Licensure:

Current and valid State of Florida License in Mental Health Counseling or Licensed Clinical Social Worker license required or Licensed clinical psychologist.

Valid Florida Driver’s license required.

Registrations:

N/A

Training:

N/A

Health Care District of Palm Beach County is proud to be an Equal Opportunity Employer and Drug Free Workplace. We embrace diversity and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.