General Statement of Job
This position is responsible for processing all Emergency Room admissions for the hospital. The employee maintains the data integrity in the Mater Patient Index of the computer system.
Assists all patients, family members, physicians, visitors, vendors and employees in a friendly, courteous and professional manner.
Supports the hospital’s mission, vision and values by presenting a positive and polite manner and offering assistance to all customers.
Registers Emergency Room patients.
Follows all registration requirements under the EMTALA laws.
Verifies insurance coverage and/or verifies and obtain authorization when necessary.
Obtain and verifie patient demographic information and enters information into the HMS system.
Performs Communications Operator duties as needed.
Completes admissions as directed by physicians’ orders via ER or direct admissions.
Obtains authorization on all admissions at the time of admission, if required by Insurance Carrier.
Registers after-hours ancillary visits.
Ensure that all information is scanned into the patient account.
Collects co-pays, coinsurance and/or balance due from Emergency Room patients at the time of service.
Provides written receipts for payments received to the payer.
Verifies the Emergency Room registrations for accuracy and insurance eligibility.
High School Diploma or GED required.
Minimum of two (2) years experience preferred. Knowledgeable in Medicare compliance guidelines, Florida Medicaid and third-party insurance companies preferred.