Specific Duties and Responsibilities
Plans, organizes, controls, and supervises activities in hospital pharmacy according to hospital policies, standards of practice of the profession, and State and Federal laws. Recommends innovations in the practice and function of the hospital pharmacy to administration and carries out mutually agreed upon programs.
ESSENTIAL DUTIES & RESPONSIBILITIES (included but not limited to):
- Administers and directs the provision of pharmacy services, pharmaceutical care, and the Lakeside Medical Center pharmacy services.
- Establishes quality improvement, fiscal, productivity, and patient satisfaction goals and objectives in conjunction with upper management.
- Supervises the maintenance and dissemination of drug information through in-service education of hospital personnel, consultation with patients, hospital staff, and medical staff.
- Actively assists staff pharmacists in the discharge of routing duties as necessary.
- Directs the activities of and provides professional and technical guidance to pharmacy personnel.
- Exercises professional judgement in imparting therapeutic and drug information to patients and health professionals
- Communicates the Hospital and Mission and Philosophy to department employees and integrates with departmental operations.
- Expresses ideas effectively face-to-face, as well as in writing, in individual and group situations, adjusting language and terminology to the needs of the audience, and the ability to synthesize information received verbally and in writing.
- Provides leadership to new program development, implementation and evaluation. Acts as a consultant in areas of expertise.
- Anticipates the needs and issues of customer’s suppliers in order to insure effective departmental operations and/or meet their needs.
- Promotes teamwork among staff, peers, physicians, and others.
- Promotes multi-disciplinary teamwork in order to meet the organization’s goals and objectives.
- Is responsible for department planning, goals and objectives that are consistent with the Hospital and Pharmacy Shared Services.
- Provides leadership to the department through effective organization, direction of activities, and appropriate delegation of functions.
- Creates and maintains appropriate controls of department functions to insure safe, smooth, effective compliant operations.
- Creates, monitors and assists with the collection, documentation, and reporting of quality assessment and improvement data.
- Ensures that department is in compliance with TJC requirements, Drug Enforcement Administration, State Board of Pharmacy, hospital policies and procedures and other Federal and State regulations.
- Ensures that department is in compliance with all applicable safety and security practices, infection control policies, fire and safety and disaster planning.
- Is responsible for development and implementation of Department specific policy and procedures.
- Establishes job performance standards, functions, responsibilities and the qualifications of department employees.
- Is responsible for the effective recruitment, selection, orientation, promotion, evaluation, retention and termination of department employees.
- Determines the competence of department employees.
- Routinely assesses departmental education needs and provides the appropriate learning experiences, i.e. on the job training, workshop, in services, etc.
- Actively participates in Hospital committees, task forces, projects, and provides leadership as assigned.
- Represents Hospital and Pharmacy Shared Services through active participation in outside activities and organizations. Practice and adhere to the “Code of Conduct” philosophy and “Mission Statement”.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledgeable and proficient in the legal responsibilities of the pharmacist to the facility and all state and federal laws and regulations governing pharmacy services.
- Knowledge of pathophysiology, interpretation of diagnostic criteria, pharmacokinetics and pharmacotherapeutics as well as the use and application of new medications and technology.
- Problem solving ability and analytical thinking required.
- Organization – Proactively prioritized needs and effectively manages resources.
- Communication – able to communicate (verbal and written) clearly and effectively to other health care providers including pharmacists, physicians and nurses. Fosters team environment by providing clinical education, support, training to staff members. Able to effectively participate on interdisciplinary teams and committees.
- Leadership – Guides individuals and groups toward desired outcomes, setting high performance standards and delivering quality services.
- Customer orientation – Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Able to work with diverse work force.
- Policies and Procedures – Articulates knowledge and understanding of organizational policies, procedures and systems.
- PC skills – Experience using computer applications including word processing, spreadsheets, and pharmacy information systems required.
- Financial management – Applies tools and processes to successfully, manage drug cost budget. Able to direct cost effective drug therapy via clinical protocols.
- Project management – able to assess work activities and allocate resources appropriately. Able to work independently and handle stress appropriately.
- Tactical execution – able to develop policies and procedures for pharmaceutical services.
This job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. The omission of specific statements of duties does not exclude them from the position. Management of the Health Care District of Palm Beach County reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organination.